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Yes, you should refer to a Moroor office in the accident area to obtain a repair permit.
If one of the parties involved in the accident has a valid car insurance policy, they should report by calling Najm number 920000560
Or through the Najm app:
Any Moroor office can provide you with the help you need.
Yes, you can contact Najm to report a traffic accident.
No, if Moroor reports the accident, it will issue the final report and deliver it to the vehicle owner or the person authorized.
You must receive the following three documents from the surveyor:
The traffic accident has to be photographed from different angles with a mobile phone or using the Najm app (inform - photograph - move). Vehicles must be moved to the nearest safe point to eliminate traffic congestion and not to change the accident scene.
The repair permit should be issued in the same city where the accident occurred.
Najm Company prepares the necessary report documents and submits them to the concerned insurance company within two business days from the date of the accident.
The insurance policy is activated 24 hours after submitting the application.
for more information, you can contact the customer service representatives by calling 920000560 or via Najm's website.
In the event of an accident, you must have the following documents:
Insurance policy rates depend on the accident record or claims of the insured. As accidents or claims are included in the insured individual’s insurance register, the more accidents happen, the higher the risk is in the insurance register, and thus the higher the price will be for the insurance policy.
The customer has the right to obtain a no-claim certificate from the company that s/he previously insured with or will insure with in the future. To facilitate the process of verifying the insurance history, a unified database has been created so that car insurance companies can obtain information about the insured after getting his/her written consent, to know whether s/he is eligible for the discount, without the need to present proof.
A replacement form can be issued and printed from the Najm website.
No, because the vehicle data on the insurance policy must be identical to the vehicle's registration data.
Yes, you must obtain repair permit from a Moroor office.
Yes, according to what is written in the repair permit request.
The car is repaired according to the agreement between the concerned party and the insurance company.
You can ask your insurance company whether you can get the estimate from a different city.
No, you can only check with the insurance company involved in compensation to discuss this matter.
It is an initiative that enables the Najm surveyor to photograph and upload accidents with minor damages through an electronic estimation system, without the need to visit the assessment centers. It is available in all cities and regions covered by Najm Company.
For more information about the service, you can contact TAQDEER customer service on +920000560
A replacement form can be issued. Accident reports can also be printed from Najm’s website or via Najm’s app. If the accident date exceeded 3 months, kindly visit the nearest Najm branch.
Kindly contact the customer service center to update the data.
They will, under the following conditions:
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